Warranty Information

5-Year Full Manufacturer’s Warranty – Parts & Labour

All air conditioning systems sold by Henrik’s AC Solutions come with a comprehensive 5-year manufacturer’s warranty covering both parts and labour. We partner only with trusted brands that stand behind their products—ensuring you get lasting performance and peace of mind.

Important Warranty Conditions

To ensure your warranty remains valid, please note the following:

  • ⚠️ Installation must be completed by a fully licensed and qualified professional in accordance with the manufacturer’s specifications.
  • Failure to meet installation requirements will void the warranty, and all repair or service costs will become the responsibility of the customer.

If a warranty issue arises, Henrik’s AC Solutions is here to assist. However, your first step should be to contact the manufacturer directly, using the contact details provided in your system’s warranty documentation.

To process a claim, you will need to provide:

  • A copy of your tax invoice (proof of purchase)
  • The system’s model and serial number
  • A description of the issue and your installation details

Tips to Maintain Your Warranty

To help keep your air conditioning system in top condition and your warranty valid:

  • 📘 Follow all operational guidelines in the manufacturer’s instruction manual.
  • 🌬️ Clean filters regularly and ensure the outdoor unit is free of obstructions like leaves, dust, and debris.
  • 🧰 Service your unit annually—domestic systems should be professionally serviced at least once per year.
  • 💧 Keep the condensate drain clear to prevent overflow or leaks.
  • 🔋 Replace remote control batteries when needed.
  • 🚫 Do not operate a faulty system—this can cause further damage and void your warranty. Contact the manufacturer immediately if something isn’t working as it should.

Need Help?

If you’re unsure how to proceed with a warranty issue or need assistance identifying the correct steps, contact our support team at info@henriksacsolutions.com. We’re happy to help guide you through the process.